Terms of Service

The service

Our Own Leads provides client dashboards for managing leads, notes, statuses, and follow-ups, with CSV imports and optional Google Sheets connections. Dashboard access is provided by an administrator. Features and availability may change; a Google connection is subject to Google's permissions and API availability.

Accounts and access

Provide accurate account information and keep your credentials private. You are responsible for activity performed through your account and for telling us promptly if you suspect unauthorized access. Administrators can create, suspend, or reset access to dashboards and may access a dashboard for administration and support.

Your data and permissions

You retain your rights to the information you provide. You authorize us to process it to deliver the service as described in our Privacy Policy. Only import information that you are entitled to access and use. You are responsible for any required notices, permissions, and lawful handling of your contacts' information.

Google Sheets connections use your authorization to read selected sheets and write mapped status and latest remark changes. You may disconnect them at any time. Importing a lead does not send a message or obtain that person's permission for marketing.

Acceptable use

Do not use the service for unlawful activity, unauthorized collection or disclosure of personal information, spam, impersonation, malware, or attempts to access another dashboard. Do not interfere with the service or bypass access controls. Access may be suspended to investigate or prevent misuse.

Syncing and availability

Syncs can be delayed or fail because of changed sheet permissions or structure, expired authorization, hosting interruptions, or Google API limits. Review sync results and imported records before relying on them. Keep appropriate copies of important business records. We do not guarantee uninterrupted availability, error-free imports, or sales outcomes.

Charges and changes

Any paid plan, charges, and payment terms must be communicated separately before you agree to them. These terms do not by themselves create a subscription charge. We may update the service and these terms, with the revision date shown on this page.

Ending use

You may stop using the service and request closure of your dashboard by emailing contact@ourownleads.com. Export any records you need before requesting deletion. Retention, Google disconnection, and deletion are explained in our Privacy Policy.

Responsibility and contact

The service is provided on an available basis. To the extent permitted by applicable law, we do not accept responsibility for indirect losses or lost business opportunities arising from its use. These terms do not exclude rights or liabilities that cannot legally be excluded.

For service questions, account issues, or these terms, contact contact@ourownleads.com.